Privacy Policy

ATX Travel and Tours (“we”, “us”, or “our”) values and protects your personal information under the Data Privacy Act of 2012 and the laws of the Philippines. “Personal information” means any information or data that can be used to distinguish, identify, or contact you. By accessing or using our website and services you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

• Personal Identification Information: Name, email address, phone number, billing/shipping address, and government-issued identification (if required for bookings).
• Booking Information: Travel preferences, itinerary details, flight information, and accommodation requests.
• Payment Information: Credit/debit card details, bank transfer information, and other payment-related data (processed securely by third-party providers).
• Technical Information: IP address, browser type, operating system, and cookies for website analytics and security purposes.
• Communication Records: Messages, inquiries, or feedback sent through our website, email, or social media platforms.

2. How We Use Your Information

We use your personal information to:

• Process bookings, reservations, and payments.
• Provide travel services, itineraries, and customer support.
• Communicate with you regarding bookings, updates, or promotions.
• Improve website functionality, user experience, and security.
• Comply with legal obligations and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share data in the following circumstances:

• Service Providers: With airlines, hotels, tour operators, and payment processors to complete your bookings.
• Legal Requirements: When required by law, court orders, or government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may choose to disable cookies through your browser settings, but some features of the website may not function properly if you do so.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access to the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal data, subject to legal or contractual obligations.
• Opt-out of marketing communications at any time.

To exercise these rights, please contact us at info@atxtravelph.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided personal data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with the “Last Updated” date revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: